FAQ

PLEASE NOTE, EACH PRODUCT PAGE CLEARLY STATES WHICH SIZE THE MODEL IS WEARING. THERE IS ALSO A COLLAPSIBLE 'SIZE CHART' ON THE SIDE, WHERE EVERYTHING IS OUTLINED WITH MEASURED SIZES. PLEASE KEEP IN MIND THAT THESE MEASUREMENTS MAY VARY BY +/- 1 CM.

YOUR REMINDER WILL BE SENT TO THE DESIGNATED DELIVERY ADDRESS AS SOON AS POSSIBLE. PLEASE REMEMBER THAT THE PRODUCTS ARE MADE EXCLUSIVELY. IF YOU HAVEN'T RECEIVED A SHIPPING CONFIRMATION WITHIN 5 DAYS OF YOUR ORDER, PLEASE CONTACT ME AT THE CONTACT PAGE.

ONCE YOUR ORDER IS PLACED, IT CANNOT BE CANCELLED. IF YOU ARE STILL UNSATISFIED AFTER RECEIVING YOUR REMINDER, PLEASE GO TO THE CONTACT PAGE AT SUPPORT IN THE MENU.

HEY, THAT’S UNFORTUNATE. BUT BOREDOM CAN BE GOOD. GRAB A PEN AND PAPER AND OUTLINE WHAT IS GOING WELL IN YOUR LIFE, BUT ALSO REMIND YOURSELF OF THE TIMES WHEN IT’S NOT. ARE THOSE MOMENTS WHEN YOU NEED HELP? DON’T HESITATE TO SEEK THE RIGHT ANSWER.

JUST DO THIS IN SILENCE, GIVING YOUR THOUGHTS THE TIME THEY NEED, WITHOUT RUSHING THROUGH LIFE, SURROUNDED BY UNCERTAINTIES. YOU'VE GOT THIS!

IF YOU NOTICE AFTER ORDERING YOUR REMINDER THAT THE ENTERED ADDRESS IS INCORRECT OR OUTDATED, PLEASE CONTACT ME AT THE CONTACT PAGE IMMEDIATELY.

NOTE: MAKE SURE TO INCLUDE YOUR ORDER NUMBER AND CLEARLY DESCRIBE THE WRONG ADDRESS, ALONG WITH THE CORRECT ONE WHERE THE ORDER SHOULD BE SHIPPED.

IF YOU NOTICE ANY DAMAGE UPON DELIVERY, PLEASE CONTACT ME IMMEDIATELY ON THE DAY OF DELIVERY, OR IF NOT POSSIBLE, ON THE NEXT DAY.

NOTE: THE DAMAGE MUST BE ON THE CLOTHING/ACCESSORY ITEM ITSELF. EXCEPTIONS INCLUDE DAMAGES TO PACKAGING, HANGING LABELS, OR PERSONAL MESSAGES INCLUDED IN THE PACKAGE.

NO, UNFORTUNATELY, THIS IS NOT POSSIBLE ACCORDING TO MY POLICY. THIS IS TO PREVENT A LARGE NUMBER OF RETURNS DURING A SALE.

THE ONLY EXCEPTION IS IF THE SIZE IS WRONG OR THE ITEM IS DAMAGED. IN SUCH CASES, PLEASE CONTACT ME. AND A REPLACEMENT PRODUCT WILL BE SENT ONCE THE RETURNED ITEM HAS BEEN RECEIVED.